Frequently Asked Questions (FAQs)

 

1. What is the difference between the Standard and Exlcusive Accommodatoon Packages?

The Standard package includes accommodation and housing contract support, census registration (Padron), local orientation, and TIE/NIE assistance. The Exclusive package includes all the Standard benefits, plus a 1-hour legal consultation, airport pick-up, city tour, two-week Spanish course registration, and career support services.

 

2. Where do you provide accommodation services?
 

Our accommodation services are available in Barcelona. For students in other cities across Spain, we offer guidance and resources to help you find suitable accommodation, but our in-depth support is currently focused on Barcelona.

 

3. What kind of accommodation can I expect with the Standard or Exclusive package?

We assist in finding student-friendly accommodations that are comfortable, safe, and compliant with the requirements for your student visa. The accommodation we offer includes WiFi, along with full support throughout your stay.

 

4. Do I need to handle accommodation contracts myself?

No, we provide expert support to help you manage and understand your accommodation contracts, ensuring everything is in order for your student visa requirements.

 

5. What is Census Registration (Padron), and why is it important?

Census registration is a legal requirement in Spain for residents. It ensures that you are officially registered with the local authorities, which is often needed for obtaining a TIE or accessing local and healthcare services.

 

6. How does TIE/NIE assistance work?

We offer dedicated support in obtaining your TIE (residence card) or NIE (foreigner identification number). This ensures a smooth legal transition as an international student.

 

7. What are the steps involved in the Accommodaton and visa process?

After securing your housing contract, you will be able to complete the visa application process. Once your visa is approved, we provide all additional services such as census registration, TIE/NIE assistance, and the other benefits of your chosen package.

 

8. Does the Exclusive package include a legal consultation?

Yes, the Exclusive package offers a 1-hour legal consultation to guide you on pathways for extending your stay in Spain after graduation.

 

9. How do airport pick-up services work with the Premium package?

We arrange a convenient and friendly airport transfer to your accommodation, ensuring a smooth arrival in Barcelona.

 

10. What is included in the two-week Spanish course registration in the Premium package?

We assist with enrolling you in a short-term Spanish language course, which helps boost your language skills and ease your integration into Spanish culture.

 

11. What kind of career support services do you offer in the Premium package?

Our career support includes CV preparation, interview tips, and help with writing motivation letters, tailored for both the Spanish and European job markets.

 

12. Do you provide services in English and Spanish?

Yes, all our services, including career support, are available in both English and Spanish to suit your language preferences.

 

13. What happens if my visa application is rejected?

If your visa is rejected, we offer a partial refund on the package fees. The refund policy ensures that while some administrative costs may be non-refundable, we aim to make the process fair by returning a portion of the payment based on services already provided.