Frequently asked questions (FAQs)

 

 

1. Is this insurance valid for a student visa application and TIE renewal?

 

Yes, our insurance plan meets the requirements for a student visa application and TIE renewal.

 

2. Is insurance valid all over Spain?

 

Yes, the insurance we assist with is valid across all of Spain. Whether you are studying in Barcelona, Madrid, or any other city, the insurance will provide coverage nationwide, ensuring you're protected throughout your stay in Spain.

 

3. Can I apply without a valid residence permit or visa?

 

Yes, you can apply for the insurance even if you don’t currently hold a valid residence permit or visa. However, certain services may require proof of legal stay in Spain, so we recommend ensuring your documentation is up to date.

 

 

3. What is the refund policy?

 

We offer a partial refund policy if your visa is rejected. However, please note that administrative fees and any services used prior to cancellation are non-refundable.

 

 

5. Does the insurance cover emergency medical services abroad?

 

Yes, our insurance provides emergency medical services abroad, including travel assistance up to €15,000 per trip.

 

 

6. Is there a waiting period or copayment?

 

No, our insurance comes with no copayment, no waiting period, and no limits on covered services.

 

 

7. What types of hospitalization are covered?

 

The insurance covers both medical and surgical hospitalization without any limits, ensuring you have access to necessary treatments during your stay in Spain.

 

 

8. Is ambulance service covered under the insurance?

 

Yes, ambulance services are included in the plan. Whether you require transportation due to a medical emergency, need to be transferred to a hospital, or receive medical care at home.

 

 

9. What does the repatriation of mortal remains service include?

 

In the unfortunate event of a death, this service covers the costs of transporting the deceased back to their home country.

 

 

10. Does the insurance cover diagnostic tests and procedures?

 

Yes, diagnostic procedures are fully covered under the insurance plan, allowing you to undergo necessary medical evaluations without additional costs.

 

 

11. Is there coverage for dependents or family members?

 

Yes, accompanying family members of international students, academics, or trainees are also eligible for this insurance coverage.

 

 

12. Are there any age restrictions?

 

Yes, applicants must be between 18 and 44 years old to qualify for the insurance plan.

 

 

13. Can I apply for the insurance if I am already in Spain?

 

Yes, you can apply for the insurance while you are in Spain. Even if you are already residing in the country, this plan can provide coverage for your medical needs.